Legal Disclaimer, Terms & Conditions

Company Information

This website (www.eurekakids.hk) is owned and operated by Eurekakids. By browsing or using this website, you agree to comply with this legal disclaimer and related terms.

Website Content Disclaimer

Product information, prices, images, descriptions, and stock availability on this website are for general reference purposes only.

The Company reserves the right to modify product information, prices, or website content at any time without prior notice.

Limitation of Liability

• The Company shall not be liable for any direct or indirect losses arising from the use or inability to use this website.
• No guarantee is made that the website will operate uninterrupted, error-free, or completely securely.
• Users shall bear all risks associated with using this website.

Intellectual Property

All content on this website, including text, product images, design layouts, trademarks, and logos, are protected by Hong Kong and international intellectual property laws. Reproduction or commercial use without written consent is prohibited.

Terms of Service

Welcome to Eurekakids' website and store services. By browsing this website, registering an account, or making a purchase, you acknowledge that you have read, understood, and agreed to be bound by the following terms and conditions.

General Terms

These terms apply to all transactions conducted through this website and physical stores. The Company reserves the right to modify these terms at any time.

Product Information and Pricing

Product images are for reference only. All prices are calculated in Hong Kong Dollars. In case of abnormal pricing due to system errors, the Company reserves the right to cancel the order.

Order Confirmation

Orders are confirmed only after successful payment and stock confirmation. If an item is out of stock, the Company will arrange a refund.

Payment Methods

All payments must be completed before order confirmation. If payment fails, the order will not be established.

Delivery Arrangements

Orders are generally processed within a few working days after confirmation. The risk of goods transfers to the customer upon delivery.

Return and Exchange Policy

All goods are generally non-refundable. If a product has a manufacturing defect, the Company must be contacted within the specified period.

Limitation of Liability

The Company's maximum liability is limited to the actual payment amount of that order.

Governing Law

These terms are governed by the laws of the Hong Kong Special Administrative Region. Any disputes shall be submitted to the Hong Kong courts.

Last updated: May 6, 2026